How to provide secure access to your domain

In order to go live with your website, we will need to change your Domain Name System (DNS) settings. These are most often managed at your domain host. Below are step by step instructions on how to provide our technical team access to your domain for some of the larger domain providers.

GoDaddy

1. Go to your GoDaddy Account Settings. If you're not already logged in, you'll be prompted to log in. 
2. Click Delegate Access. 
3. In the People who can access my account section, click Invite to Access. 
4. Enter egwynn@capitoltechsolutions.com, our technical support account. 
5. Select product and domains access level.  
6. Click Invite. We'll send the person an email invitation to access your account. Once the person accepts, we'll let you know. That's it! 

For more details and screenshots, visit GoDaddys instructions.

Host Gator

1. Log into your Customer Portal
2. Click on the Users from the left-hand menu.  
3. Click on the Profile icon in the top-right corner of your page and select Users & Roles from the list of options.  
4.  On the Account & Users page, select your account and click its Manage button.
5. Within the Account page, scroll down to the User Roles & Permissions section, then click the + Add User button.
6. Enter a name and email address of the user you would like to add (Enter egwynn@capitoltechsolutions.com, our technical support account, and select Admin access).
7. Once done, please click the Invite button. 
8. An invite will be sent to the email address you provided. The user can set their own user ID, password, and security PIN. Once the user has accepted, they will appear on the Account & Users page.

For more details and screenshots, visit Host Gator's instructions.

Namecheap

1. Sign into your Namecheap account (The Sign In option is available in the header of the page). 
2. Select Domain List from the left sidebar and click on the Manage option in front of the domain name you would like to share access for: 
3. Choose the Sharing & Transfer tab from the top menu and find the Share Access section. Simply input the new manager's email address or Namecheap username into the New Manager field and click Add. 
4. Here you have the opportunity to select which settings your new manager will have access to edit. 
5. Enter your account password in the appropriate field to confirm that you wish to share access to these settings with your new domain manager. Our team will need Advanced DNS access for the project.  
6. An email invitation to become a manager of a domain will be sent to the email address associated with the destination Namecheap account. Only after the user clicks the confirmation link in that email, he/she will be able to access a domain. 

For more details and screenshots, visit Namecheap's instructions.

SiteGround

1. Log in to SiteGround Client Area

2. Go to Websites

3. Find the site → click Site Tools

4. In the left menu, go to: Users → Add New User.  The person will receive an email to accept the collaboration in the next 48 hours before the invite expires.