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How to provide secure access to your domain

Step by step instructions for popular Domain providers to provide access to your DNS records.

In order to go live with your website, we will need to change your Domain Name System (DNS) settings. These are most often managed at your domain host. Below are step by step instructions on how to provide our technical team access to your domain for some of the larger domain providers.


  1. Go to your GoDaddy Account Settings. If you're not already logged in, you'll be prompted to log in. 
  2. Click Delegate Access. 
  3. In the People who can access my account section, click Invite to Access. 
  4. Enter egwynn@capitoltechsolutions.com, our technical support account. 
  5. Select product and domains access level.  
  6. Click Invite. We'll send the person an email invitation to access your account. Once the person accepts, we'll let you know. That's it! 

For more details and screenshots, visit GoDaddys instructions.

Host Gator

  1. Log into your Plesk account. 
  2. Click on the Users from the left-hand menu.  
  3. Click on the User Roles tab. You will see predefined user roles that are created by Plesk automatically. You can modify them or opt to create your own. Our team will need you to provide us with Webmaster access.   
  4. Owner - User with full access to all settings and server management functions. 
  5. Webmaster - User that can manage most assigned subscriptions like creating new websites and configuring DNS records, mail, and FTP. This role does not allow the user to create a new Plesk user or manage roles. 
  6. To create your own, click on Create User Role button. Create User Role 
  7. In the text box labeled User role name, under the General heading, type in the role name. 
  8. Under the Access to Plesk Services section, you can select the permissions you can grant or deny the user. 
  9. Once completed, please press the OK button. 
  10. Now, you will see the new role under the list, and it is ready to use! 

For more details and screenshots, visit Host Gators instructions.


  1. Sign into your Namecheap account (The Sign In option is available in the header of the page). 
  2. Select Domain List from the left sidebar and click on the Manage option in front of the domain name you would like to share access for: 
  3. Choose the Sharing & Transfer tab from the top menu and find the Share Access section. Simply input the new manager's email address or Namecheap username into the New Manager field and click Add. 
  4. Here you have the opportunity to select which settings your new manager will have access to edit. 
  5. Enter your account password in the appropriate field to confirm that you wish to share access to these settings with your new domain manager. Our team will need Advanced DNS access for the project.  
  6. An email invitation to become a manager of a domain will be sent to the email address associated with the destination Namecheap account. Only after the user clicks the confirmation link in that email, he/she will be able to access a domain. 

For more details and screenshots, visit Namecheap's instructions.